Storm damage is not always visible
A bent service mast or a downed branch is easy to spot. Less obvious is a lightning strike that damaged wiring inside a wall, or floodwater that reached an outlet low on a basement wall. Hidden damage can cause trouble weeks later.
Safety comes first. Stay away from downed lines, contact your utility and emergency services about hazards outside, and do not touch wet electrical equipment. Repairs on the building side are work for a qualified electrician.
What storm repair can include
- Service masts, weatherheads and service entrance cable damaged by wind
- Meter bases and panels that took on water or were struck
- Wiring and devices affected by lightning or power surges
- Outlets, switches and fixtures exposed to flooding
- Outdoor lighting, pool equipment and detached building feeders
- Inspection of circuits for hidden damage after a severe event
Making a storm damaged system safe again
Assess the hazard
The extent of damage is checked first, and unsafe equipment is isolated before anything else happens.
Coordinate the utility
Repairs to the service connection may require the utility to disconnect and restore power.
Repair and replace
Damaged cable, equipment and devices are replaced with suitable materials rather than patched.
Test everything
Circuits are tested for problems that may not be visible, then power is restored in a controlled way.
Working with your utility and your insurer
Damage on the utility side of the meter is the utility's responsibility, while the mast, panel and wiring on the building are generally the owner's. An electrician can explain where the line falls on your property.
Take photos of damage before repairs and keep records of the work. Those details help if you decide to file an insurance claim, and your insurer can tell you what documentation it needs.
Common questions about storm damage electrical repairs
What should I do first after a storm?
Stay clear of downed lines and wet equipment, report hazards to your utility and emergency services, then arrange an inspection.
Can floodwater damage hide inside walls?
Yes. Wiring and devices that were wet should be inspected even if they appear to work.